Privacy Policy
1. Introduction
Welcome to ACS Air Conditioning. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, and how we ensure that your information remains confidential.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: This includes your name, address, phone number, and email address.
- Service-Related Information: This includes details about the HVAC services you request or receive, as well as any related correspondence.
3. How We Use Your Information
We use the information we collect to:
- Provide, manage, and improve our HVAC services.
- Communicate with you regarding appointments, service updates, and promotional offers (if you have opted in).
- Process payments and manage billing.
- Respond to inquiries and address any issues or concerns you may have.
4. Data Protection and Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard security protocols to ensure your information remains secure.
5. Sharing and Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with third parties only in the following situations:
- Service Providers: We may share your information with trusted service providers who assist us in operating our business and providing services to you. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).
6. Your Choices and Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to any inaccuracies in your personal information.
- Opt out of receiving promotional communications from us (you may still receive service-related communications).
To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
8. We do not share personal information with third parties for marketing/promotional purposes.
9.Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
ACS Air Conditioning
510 East Loop 281 Ste., B. 695
Longview, Texas 75605
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.